Service-call terms

SERVICE CALL & DIAGNOSIS: $85–$150

I agree to a service-call and diagnosis fee starting at $85, up to $150 per visit depending on the work required, confirmed before my appointment. I will pay the technician upon arrival for my confirmed appointment, even if I choose not to proceed with a repair. Repair labor and parts are additional and require my approval of a written estimate. For a repeat booking, I receive $85 off repair charges only, not the service-call fee. Submitting this form does not charge me or confirm an appointment.

Before your visit

We will call to discuss the appliance problem and confirm the day and arrival window. A preferred date entered online is a request, not a confirmed appointment. We confirm address coverage before scheduling.

Repair approval

The service-call and diagnosis fee starts at $85 and may vary depending on the work required, up to $150 per visit. We confirm the fee before the appointment. Repair labor and parts are additional. You receive a written repair estimate and approve it before repair work begins. Any credit of the service-call fee toward an approved repair, if offered, will be stated in your written estimate.

Repeat-booking repair discount

Book us again and receive $85 off your appliance repair. The discount applies to repair charges only, not the service-call fee.

Payment

We accept credit cards, Zelle, Venmo and PayPal at the visit. Payment processing is handled through Studio KAFE. Follow the payment instructions provided by the technician and verify the recipient before paying.

Text messages

Text updates are optional. If you opt in, we may send a request acknowledgment and scheduling messages. Message frequency varies; message and data rates may apply. Reply STOP to stop texts or HELP for help. Declining texts does not prevent you from requesting service.

Terms version: 2026-09-24-v4